MISSION

• To provide clients with the knowledge and skills to deal effectively with the causes and consequences of violence and aggression in the workplace.

VISION

• To create a safer working environment for every employer and employee.
• To promote, through effective training, a preventative and proactive attitude towards the management and the diffusion of conflict.
• To instil in employees confidence, and a positive awareness when presented with a violent or potentially violent situation.

VALUES

• We aim to provide value for money and offer a professional and exemplary quality of service.
• We will treat each client fairly, with due concern and consideration to their specific needs and requirements. All information provided by the client will be kept in the strictest of confidence.
• We will create an environment of openness and honesty, when offering soundings, or, when in dialogue with any client.
• We will consult and work in partnership with organisations and agencies, or, as part of any joint ventures.
• We are dedicated to continually evolve and develop. Accommodating and accepting observations and positive criticism, with a generic view towards improvement.